With every purchase at angelbinaryinfo.com we offer a 30 day money back guarantee. This means that for any reason you are not satisfied with your purchase you can call us and return it for a refund. We are so confident you will love your purchase we have extended our money back guarantee from 30 days .

We know what our customers want and know what makes them comfortable. It is important that you feel confident when making a purchase that you will be taken care of after the purchase in case you are having doubts, or in very rare cases something went wrong with your order.

To return an item for any reason, simply contact us via phone or e-mail returns@digitalsolutions99.com and explain to us why you wish to return the item.


General Returns

  • Unopened Merchandise may be exchanged or refunded. “Unopened” means that the contents have not been removed from its packaging, and all factory seals are unbroken.
  • Opened Merchandise Opened merchandise that can be returned to the manufacturer may be returned for a refund less a 30% restocking fee for all items, providing merchandise is returned in its original factory carton, undamaged with Styrofoam, warranty card, instruction manual and all included accessories. You will be charged extra for any missing or damaged items upon return. Certain products may have a restocking fee more than 20%. This may or may not be indicated on the product page. Shipping is non-refundable, and items purchased originally with Free Shipping will have outbound shipping fees deducted from the refund. All returns are subject to inspection before refund is given.
  • Shipping Costs are covered by angelbinaryinfo.com if there is any problem with your order or the product is defective, and you allow us to repair or replace it. If you choose not to repair or replace the item it becomes a general return. General returns are subject to have the original shipping fees deducted from the refund.
  • If any machine is returned without its included accessories and manual a restocking fee will be deducted from the refund.

Regarding items such as bobbins, presser feet, or any other sewing accessory that requests you to provide your machine brand and model: www.digitalsolutions99.com is responsible for all return costs incurred if the part is listed as fitting your machine and it does not.


Non-returnable Items:

  • All opened software and designs
  • All sewing cabinets, cutting tables, cabinets inserts, and quilting table extensions
  • Assembled Machine Quilting Frames
  • Dream World Sew Steady extension tables
  • All Industrial Machines
  • Melco
  • Freight Intensive Items
  • All items without original factory box

Defective Merchandise:

If you receive an item that is defective, notify us of the problem to arrange for a repair, replacement or item  exchange. www.digitalsolutions99.com is responsible for all shipping/return costs incurred when a product is defective.