We will ship all online orders to locations within the United States and Canada. We also offer international shipping for phone orders. If you need to ship an order to another country (aside from the United States & Canada), please call +1-224 255 3571 for more details & to place your order.
Call us at : +1-224 255 3571
Orders shipped to Canada will be charged a fee for duties and taxes when package is delivered. That fee is the responsibility of the customer and is not paid for by dreamspaceinfo.com, Inc. If the customer refuses the package then those fees will be deducted from the refund amount.
Within the continental United States (the contiguous 48 states), SHIPPING is FREE to the customers on orders over $49. Second day shipping does not apply to products drop shipped from supplier. Orders being shipped to Hawaii, Alaska, and Canada are not eligible for free shipping. Also, the free shipping policy does not apply to APO’s, FPO’s and DPO’s. Please call +1-224 255 3571 for APO/FPO/DPO rates. Shipping rates may be calculated by clicking the Checkout button in the shopping cart.
Free shipping does NOT apply to any item that requires freight ground delivery. On all orders that require freight ground delivery, we will immediately contact you by phone to give you the freight charges .
We ship most orders via FedEx Home Delivery. Items that are shipped directly from the manufacturer will be shipped using the manufacturer’s preferred method (either UPS or FedEx). Packages that weigh less than 1 pound may ship via USPS Priority Mail (unless otherwise specified). On orders that include free shipping, we reserve the right to choose the carrier of our choice to accommodate the most efficient method of getting the product to you.
Shipping charges in the shopping cart are accurate FedEx Account Rates.
Please keep in mind that UPS and FedEx do not ship to PO Boxes. If you put a PO Box as your shipping address the merchandise will be shipped via USPS. (Additionally, providing a PO Box as your shipping address will not cause us to ship via USPS for you. If you have experience with FedEx delivering to your PO Box, please call us and we’ll make the exception; however, if the package gets denied and rerouted, you will be charged all applicable shipping costs.)
All orders will be processed within 1-2 business days. Orders placed on weekdays before 2pm Pacific time will usually be shipped the same day. Orders placed on Friday after 3pm, Saturday, or Sunday are processed on Monday. Processing and shipping does not take place on weekends or holidays.
Regarding expedited shipping: Expedited shipping is effective based on when the item is sent out, not from the time the order is placed. If we have an item in stock, we can generally have it sent out the same day we receive an order. Items that must be special-ordered or drop-shipped by the manufacturer cannot be sent through an expedited method.
FedEx Home Delivery transit times are approximated on the map below, and measured in business days (Tuesday through Saturday):